Chosen Solution

‘‘‘MY PHONE IS STUCK ONT THE START UP SCREEN LOGO AT AND WONT STOP MY PHONE MODEL IS ONE TOUCH ALCATEL IDOL 6030a’’’

Your mobile device is stuck in what is called, BootLoop Mode. You will need to re-install the factory firmware.

and you re install firmware with a data charger cord.and after plugging cord.you find app that alloiws you to do so right