Chosen Solution

I am just trying to save my videos, pics, and contacts before buying a new phone. Does anyone know if that’s possible somehow internally? This model doesn’t have a removable battery (not suggested to remove it). I just want to save the thousands of pics and videos I have before dumping it. I’ve tried pushing aggressively, shot canned air in it, etc…nothing.

Hi There, You might have damaged the charging port. Try changing the charging port or repair. “I am assuming computer also doesn’t recognize”.