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Hi everyone! I purchased my google pixel when it was released. However, now it’s useless as it freezes whenever i receive or make a call. Phone operates fine till I receive a call and then the phone freezes. It keeps showing the person calling animation and it doesn’t go forward nor i can cancel the call. Thr phone completely freezes as soon as someone calls. Speakers and mic dont work. Shutting down the phone is the only option. I don’t know what’s wrong with the phone. Can’t understand whether its the software or hardware. I’ve already tried the following things:
- Resetting and reboot
- Installation of new software
- Upgrading to latest os and then downgrading to previous one
- Going on beta android P All these things didn’t really help. If anyone knows how to solve this problem please let me know.
I had the same problem. it would freeze for incoming and outgoing calls. I did factory reset - problem persisted. try this. Go to the Play store, search for “dialer” Look for the Google dialer app (must be factory one from google already installed) select uninstall. when uninstalled, select update. problem fixed.
Just got off the phone with google and fixed my phone. these are the steps settings apps and notifications phone clear cache and storage uninstall updates play store my apps and games download update for the phone worked for me after that hope this helped
I have cleared cache memory, and data for phone app. Now uninstalled app to the most primitive diaper app from Google and then updated again. Today on 18-jan 2019. Hope this fixed issue.
You might be testing a beta app. Try removing yourself from beta testing and get the public release version. Hopefully this works!! https://support.google.com/phoneapp/answ…
Hello guys I am Samiha just update your phone and your problem solved
Go to Settings -> Apps & Notifications -> Advanced -> Permission Manager -> Telephone Deny all apps for this permission only allowed Phone app. After this restart and check your phone will work again as it was working before. There is some issue with telephone permission when given to other apps. So whenever any apps ask for permission deny it or if it dont work without permission then allow it for a while till you want the app to work and then deny/disallow telephone permission for that app. Whenever you see problem go to same option as mentioned above you will see some other app too have telephone permission which you have to remove and then it will start working again.
I had this problem too but i was able to fix it. At least temporarily. Just follow these simple steps and let us know if it works for you or not: Go to Settings > Apps & Notifications > PhoneClear the Phone cache and storageGo to PlayStore and search for the Google Phone app.Click on un-install. This will uninstall the updates for this app.Restart your phone That’s it. I followed this procedure and my phone has been working fine ever since. Here’s a Guide that includes screenshots: https://www.helpmegeek.com/fix-for-googl…