Chosen Solution
Hi, my fridge freezer has stopped producing ice. Water is still dispensing and the ice tray is rotating and trying to dump ice - problem is there is no ice to dump! My freezer is set at -15 so I am not too sure what the problem is?
Hi @ SG1, Looking at the parts for your model it has a water inlet solenoid valve assembly that has two outlets so perhaps it has two valves. One for the water dispenser and one for the ice maker. If there are two solenoid valves in the assembly, (the wiring seems to suggest that there is) then since the ice tray is not filling with water you need to check if the solenoid is operating to allow water to fill the tray when it is empty and if not whether it is an electrical problem i.e. no power to operate the valve coil or open circuit valve coil or perhaps the solenoid valve is mechanically faulty.
Is there ice left? If not, refill it. If there is ice, take it all out and have a look, it may have got blocked, or ice was simply blocking the dispenser. Normally putting the ice back in vertically will help.
There Might Be An Ice Cube Stuck Where The Hopper Collects the ice to dispense
