Chosen Solution
Hi, So I literally made this account just to ask this question. I bought the 2019 MacBook Pro 13” literally 3 (THREE) DAYS AGO lol I did open it over 90 degrees once during the day and in the evening the backlight stuff (dark shadows) started getting bigger in the screen. I then closed the laptop and opened it again and it was gone. When I googled this topic, I found out that usually after the backlight thingies shut down, the whole screen shuts down after that. So why did the shadows go away on mine, why did it get normal after I reopened the laptop? Will it happen again? So I’m not sure what to do. I’m from a country in Europe and here the Flexgate thing isn’t too common so the store could give me a new MacBook because it happened just 3 days after buying. But since the screen got normal again I’m not sure what’s going on. Please help
Can you post a picture so we can see what you encountered. I’m not sure you encountered the FlexGate issue here. Adding images to an existing question It sounds like you might have a bad display assembly with the displays data lines. FlexGate only effects the power lines of the backlight which sits at the bottom edge of the display. Here’s a picture showing the effect:
Each light burst you see along the bottom is a working LED group and the gaps between is a group is not getting power. What I think you are describing is the screen washes out so the whole screen goes white (sometimes is only a side (left or right or top or bottom). Here’s a good view of the connections to the T-CON board from the display. Here one of the Purple cables is not properly attached to the T-CON board and/or one of the ribbon cables is damaged.
@aliosh @danj I will send these things along to the team to investigate!
