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I was moving and put my MacBook Air into a box of electronics where it was kept in a laptop sleeve. Today I took it out and I noticed that two screws on the bottom of the laptop are protruding through the laptop and are sticking into the inside of the machine. The machine still works fine however the trackpad doesn’t click down. The screws themselves are protruding through the bracket (not sure if this is the right word to use) that prevents them from being screwed in any further. How do I go about removing the screws?

Yep! swelled battery syndrome! Stop using your system Disconnect the MagSafe charger and place your system someplace safe with nothing flammable until you can get the battery out! You’ll need to take the system outside and carefully remove the battery. I strongly recommend you have on safety eyewear as well as a good face mask as the vapors of the exploding battery are not healthy to breath in. Follow this guide: MacBook Air 13" Early 2015 Battery Replacement As soon as the battery is out place it into a metal container to prevent any damage if it where to ignite. You’ll likely need a new bottom cover and if you’re lucky the trackpad will come back to life once the pressure is removed from it.

Hi Anika Those screws need special screwdrivers; a set (works for Apple’s and PCs) costs only a few dollars. Many dollar shops have them. Your MacBook is damaged from someone over-tightening the screws, and using the wrong screws it seems. Is this how you put it in your bag? Regards, Adrian.