Chosen Solution

My printer just spools the paper through without printing and then the paper light goes on. There was a paper jam prior to that. What can i do? The printer is 2 months old Update (06/07/2016) i have done the suggested way but still is just pooling the paper without printing

it means the Paper Jam is not properly cleared .. if all paper have been completely remove.. try the power cycle several time… power on and pull the power cable while the printer is initializing then plug it back again and power it on and observe.. try printing a test page from the printer properties..